We're looking for an experienced Restaurant Manager to join the team of our exciting new Indoor Trampoline & Adventure Park at Bagatelle Mall.

Working closely with the Operations Manager and General Manager, you'll take full ownership of the park's food & beverage outlet — driving sales and profitability, leading and developing your team, delivering a guest experience that keeps families and party guests coming back, and upholding the highest standards of food service, hygiene, health, safety and sustainability in a high-footfall, fast-moving environment.

Business Performance & Commercial Delivery

•   Operate the outlet efficiently and profitably while protecting the reputation and ethos of the Flip Out brand.

•   Own the outlet's commercial KPIs: sales, covers, cost of goods, labour and overall budget — reviewing performance and taking corrective action to meet or exceed targets.

•   Support the Operations Manager and accounts team on monthly P&L reviews, pricing strategy and accurate cost calculations.

•   Drive upselling, party and group packages, local store marketing, promotional events and discount schemes to maximise revenue.

•   Prepare weekly and monthly reports on sales, staff and food control.

Operational Standards & Compliance

•   Oversee all opening, closing and housekeeping procedures, cash-up, petty cash and cashier stations.

•   Maintain high standards of food service, hygiene and grooming in line with brand standards, and lead the service hygiene team.

•   Make health & safety a daily priority — embedded in every briefing, coaching conversation and operational decision.

•   Manage stock levels and ordering, minimise wastage and control energy consumption (electricity, gas, water).

•   Work with the quality department on restaurant audits and liaise with the mall/landlord on shared obligations.

•   Flag to the Sustainable Development Department anything that may impact the environment or community.

People, Guest Experience & Innovation

•   Recruit, coach, develop and mentor your team; manage performance, scheduling and daily briefings to set clear goals and deploy the floor to business levels.

•   Create a work environment built on teamwork, recognition, feedback and mutual respect.

•   Be visible on the floor when it matters most — engaging with guests, handling complaints and requests smoothly, and contributing to a safe, fun-filled adventure park atmosphere.

•   Gather market and guest feedback and turn it into action.

•   Work with the Chef on recipes and menu planning, and bring new ideas for service, products and party offerings.

•   Champion the Eco Standard / Sustainable Responsibility commitments across the outlet.

•   Degree in Hospitality Management, Business Administration or a related field.

•   At least 3 years' proven experience at management or supervisory level in a fast-paced restaurant, leisure or F&B environment.

•   Strong financial acumen and strategic planning ability — you read the numbers and act on them.

•   Outstanding people leadership: you lead from the front and genuinely care about your team's development.

•   A guest-first mentality: you understand that every interaction matters.

•   Excellent communication skills, with a good level of spoken French and English (bilingual environment).

•   Solid knowledge of health, safety, hygiene and environmental standards.

•   Analytical, solutions-focused and comfortable with operational management platforms.

•   Energy, resilience and a positive attitude — this is a hands-on, fast-moving role and you love it.