We are looking for a proactive Online Development Assistant to support our Online Development Executive and the wider Communications team. This role is ideal for someone eager to build a career in web content management and online communication.
You will gain hands-on experience maintaining website content, ensuring layouts are visually appealing, and supporting the launch of new campaigns and content initiatives across all ER Hospitality websites.

• Assist with the maintenance and timely updating of content across ER Hospitality websites using the Content Management System (CMS), HTML, and other tools
• Liaise with other departments and teams to ensure website content remains accurate, engaging, and up to date
• Assist the web development team with testing new websites, functionalities, and developments
• Monitor new and existing online content to ensure consistency with branding, tone, and guidelines
• Help create and publish blog articles, landing pages, and campaign content in support of communication initiatives
• Optimise images using Adobe Photoshop or other image-editing tools, prepare images for the web, including compression and formatting according to standards
• Provide guidance to team members on formats and presentation of content for the web
• Collaborate with colleagues to feature content that highlights new projects, seasonal campaigns, and key initiatives
• Monitor websites for issues such as broken links, outdated information, orphan pages, missing images, or incorrectly attributed content
• Assist in maintaining user access rights and permissions within the CMS
• Help to track website traffic, engagement metrics, and other key analytics, preparing reports for the Communications team
• Support the integration of SEO best practices in coordination with the SEO team
• Stay updated on accessibility standards, terms and conditions, privacy policies, whilst ensuring compliance across ER Hospitality websites
• Assist in the long run with training and support of internal content contributors so they can confidently add, edit, and update content through the CMS and related editorial processes

• Degree in communications, web or digital marketing, or a related discipline (or equivalent training/experience)
• Minimum of one year’s experience with website content management, preferably in hospitality, communications, or a similar environment
• Excellent attention to detail, with the ability to manage multiple priorities and meet deadlines
• Strong interpersonal and teamwork skills, able to work effectively with both technical and non-technical colleagues
• Good writing and editing skills to ensure accuracy and consistency
• Good understanding of web technologies, conventions, and content management best practice
• Technical skills preferred: CMS management (e.g. Drupal, Umbraco, WordPress) / HTML (knowledge for editing and troubleshooting) / Adobe Photoshop (image editing, compression, optimisation) / Adobe Acrobat Pro (document formatting and publishing)